Implementation of the Capability Maturitymodel to Support Continuous Processimprovement Tenets of the Tqm Philosophy

Because of the necessity of organizations to compete in a global economy, quality management within the organizational environment is of paramount importance to strategic pursuits, competitive advantage, and corporate survival. Although the philosophy of Total Quality Management (TQM) advocates continual process improvement activities to facilitate achievement of corporate objectives and goals, it does not uniquely address process improvement in a discrete fashion. As a method of addressing this shortcoming, the Capability Maturity Model (CMM) may be implemented as a tool through which the process improvement efforts of an organization may be matured to facilitate effective corporate TQM implementation and pursuits.